Effective Date: December 15, 2025
This Privacy Policy (“Policy”) explains how Contigo Freight Group (“Contigo Freight Group”, “Company”, “we”, “us”, or “our”) collects, uses, processes, stores, discloses, and protects information when you access or use our services, including our website, our mobile applications for Android and iOS, our web-based platform, and our proprietary Electronic Logging Device (“ELD”) hardware (collectively, the “Services”).
This Policy applies to drivers, motor carriers, fleet administrators, company representatives, website visitors, and any other users of the Services (“you”, “your”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically through your use of the Services, and information collected through our ELD hardware. This may include:
- Personal Identifiers: name, company name, mailing address, email address, phone number, driver identification, and account credentials.
- Account and Usage Information: login activity, configuration settings, duty status changes, logs, edits, annotations, and audit records.
- Device and Technical Data: IP address, device identifiers, operating system, browser type, mobile network information, timestamps, and diagnostic logs.
- Location and Vehicle Data: GPS location, vehicle movement, engine power status, speed, mileage, timestamps, and related telematics data collected automatically through ELD hardware and software.
2. Regulatory and Compliance Data
As an ELD provider, Contigo Freight Group collects and processes data required to comply with applicable transportation laws and regulations, including FMCSA Electronic Logging Device (ELD) and Hours of Service (HOS) regulations.
This includes automatic recording of driving time, location data, engine data, and other compliance-related records. Such data may be made available to authorized regulatory officials during roadside inspections, audits, or investigations, as required by law.
3. How We Use Information
We use the information we collect for the following purposes:
- To provide, operate, maintain, and improve the Services;
- To authenticate users and manage accounts;
- To support ELD and HOS compliance requirements;
- To provide customer support and respond to inquiries;
- To monitor system performance and security;
- To detect, prevent, and address fraud, misuse, or unauthorized activity;
- To comply with legal, regulatory, and contractual obligations.
4. Background Location Collection
Our mobile applications may collect precise location data in both foreground and background modes.
Background location collection is required to support automatic ELD recording, driving status detection, and regulatory compliance. Location data is collected only for compliance, operational, and safety purposes and is not used for advertising or sold to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website and Services, understand usage patterns, and enhance user experience.
You may manage cookie preferences through your browser settings; however, disabling cookies may limit certain features.
6. Sharing and Disclosure of Information
We do not sell personal information. We may share information in the following circumstances:
- With service providers who assist with hosting, data storage, analytics, customer support, and system maintenance;
- With authorized regulatory agencies and law enforcement as required by law;
- When necessary to protect the rights, property, or safety of Contigo Freight Group, our users, or others;
- In connection with a merger, acquisition, financing, or sale of assets.
7. Data Retention
We retain personal and compliance data for as long as necessary to provide the Services, meet regulatory retention requirements, resolve disputes, enforce agreements, and fulfill legitimate business purposes.
Retention periods may vary based on data type and legal requirements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your data.
Requests may be subject to legal and regulatory retention obligations.
To exercise your rights, please contact Contigo Freight Group using the contact information provided below.
10. Children’s Privacy
The Services are not intended for use by individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete such information.
11. International Use
The Services are operated from the United States.
If you access the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States and other jurisdictions where data protection laws may differ.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Contigo Freight Group